Capturing Cancellations From BigCommerce
When orders are canceled in BigCommerce, our new cancellation webhook will update BigCommerce orders that were previously imported into Skubana by automatically canceling them.
Key Takeaways: When configuring this webhook, you'll be able to select the statuses that will prompt Skubana to automatically cancel orders once they're canceled in BigCommerce.
This webhook now eliminates the need to manually reconcile canceled BigCommerce orders, saving time and improving efficiency. Contact our support team or your Account Manager to learn how to configure this webhook or read about it here!
Abdullah Wali is the Group Director of Customer Success at Skubana. Wali was one of Skubana's first employees and oversees account management, new customer implementations, and technology integrations. When he is not hard at work, Wali is playing with his dogs Mac and Maya.