Capturing Cancellations From Shopify
When orders are canceled in Shopify, our new cancellation webhook will update Shopify orders that were previously imported into Skubana by automatically canceling them.
Key Takeaways: When configuring this webhook, you'll be able to select the statuses that will prompt Skubana to automatically cancel orders once they're cancelled in Shopify. This will now eliminate the need to monitor Shopify to catch cancelled orders before they're fulfilled, saving time and improving efficiency.
Contact our support team or your account manager to learn how to configure this webhook.
Abdullah Wali is the Group Director of Customer Success at Skubana. Wali was one of Skubana's first employees and oversees account management, new customer implementations, and technology integrations. When he is not hard at work, Wali is playing with his dogs Mac and Maya.