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Capturing Cancellations From Shopify

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When orders are canceled in Shopify, our new cancellation webhook will update Shopify orders that were previously imported into Skubana by automatically canceling them.


Shopify location support-1-1


Key Takeaways: When configuring this webhook, you'll be able to select the statuses that will prompt Skubana to automatically cancel orders once they're cancelled in Shopify. This will now eliminate the need to monitor Shopify to catch cancelled orders before they're fulfilled, saving time and improving efficiency.

Contact our support team or your account manager to learn how to configure this webhook.

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