Capturing Shopify POS Returns via Webhook
Skubana now supports automatic returns capture on Shopify POS returns. Historically, Skubana required a manual RMA entry for POS store returns, but now all of your POS returns can be automatically captured with this webhook.
How it works: When a POS order on Shopify is fully or partially refunded, a Refund object on Shopify is created and if configured, a webhook will be triggered in Skubana to automatically create a RMA for the refunded items sent by Shopify. Save time and effort with this automation!
For more information, reach out to support or read about it here.
Abdullah Wali is the Group Director of Customer Success at Skubana. Wali was one of Skubana's first employees and oversees account management, new customer implementations, and technology integrations. When he is not hard at work, Wali is playing with his dogs Mac and Maya.